Accessibility Statement

The Statewide Health Information Network for New York (“SHIN-NY”) and New York eHealth Collaborative (“NYeC”) are committed to ensuring accessibility for all users of our website.  We continually work to enhance everyone’s user experience and apply relevant accessibility standards and best practices on our website.  We are actively working to improve the accessibility and usability of our website and to ensure our site conforms to Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, Section 508, and ADA compliance standards.

Measures to Support Accessibility

New York eHealth Collaborative takes the following measures to ensure accessibility of our website:

• Designated an internal accessibility lead.
• Manual accessibility testing with NVDA and VoiceOver screen readers and keyboard techniques on desktop and mobile devices.
• Ongoing automated accessibility testing and reporting using the Equalize Digital Accessibility Checker.
• All vendor contracts relevant to the website or digital content creation, including videos, PDFs, and other documents, require conformance to WCAG 2.2 AA.
• Regular accessibility training for website content managers.

Conformance Status

In 2026, NYeC engaged Equalize Digital, Inc., a recognized expert in website accessibility, to build and audit our website for WCAG conformance. Equalize Digital performed live-user accessibility auditing, including but not limited to testing by individuals with disabilities using assistive technology, combined with automated testing tools on a representative sample of pages, and resolved identified issues. 

Primary Content

As of testing on June 30, 2026, all main web pages fully conform to WCAG 2.2 AA standards. Fully conformant means the content and functionality fully comply with the accessibility standard without exceptions.

Legacy Content

Some legacy or dated content, such as newsletters, blog posts, and older PDF documents, may not fully conform to accessibility standards. This legacy content is retained exclusively for reference, research, or recordkeeping. Legacy content does not contain important information about SHIN-NY or its services. 

Legacy content, including PDF documents, may not be accessible to all assistive technologies. Users can contact SHIN-NY to request alternate formats as needed.